Telesales Executive

• 1 to 2 years working experience in sales & distribution business environment.
• Familiar with the use of ERP system is an added advantage.
• Computer literate, basic to intermediate MS office skills.
• Good product knowledge for printer & supplies, computer & peripherals, network services & accessories, office equipment & supplies is an added advantage.
• Effective verbal & written communication skill in English. Able to speak Chinese is an added advantage.

Job Description:

1. Serve as account manager to corporate customer accounts.
2. Perform business processes including quatation & tender submission, follow up to secure sales, prepare sales orders, schedule delivery, manage customer credit status and customer services & support.
3. Maintain good customer relationship – professional conduct & excellent customer service standard ( responsive & clear communication, transaction accuracy, cooperative & supportive of customers’ needs).
4. Constantly seek out to acquire new customer acounts  to improve sales.
5. Constantly aware of emerging technologies & new product offers in the IT industry.
6. Maintain good product knowledge- learn & understand new product functionality & features for effective communication to customers.
7. Work with customers to offer technology refresh & upgrade.
8. Adhere to SOP to maintain ERP data integrity & operation efficiency.