Customer Service Officer

Requirement:
-Proficiency in mirosoft office.
-Able to work OT when required.

Jobs Descriptions:
-Handle customers’ inquiries & requirements via email/phone.
-Schedule & assign jobs to drivers. Daily email of sign POD (proof of delivery).
-Perform data entry using WMS (warehouse management sys).
-Generate picking & packing list by using WMS.
-Submit weekly/monthly inventory reports to customers by using WMS.

Others:
-No quota for work permit applications.
-Preparation of necessary documents as & when is required.
-Communicate & coordinate with internal & external stakeholders